Temporary issue with Council Tax and Benefit Online account services

We are currently aware of a technical issue affecting online access to Council Tax, Council Tax Support and Housing Benefit accounts. We apologise for any inconvenience and are working to resolve this as soon as possible. Please check back here for updates. Thank you for your patience

Home

Brent Hubs

Brent Hubs - The Living Room

The Living Room

The Living Room Hub offers a welcoming, community-focused space where residents can access advice, support services, and wellbeing activities in a more informal setting.

Weekly timetable

Things to know before you visit

Drop‑in service. People are seen in order of arrival
Some services need an appointment and may only be available on certain days
The Hub is closed between 1pm and 2pm for lunch
The last person will be seen at 4:15pm

Day	Help available
Monday	Hub closed
Tuesday	Open 9:30am to 5pm General help available all day. Also visiting today: Money and Debt Advice Service (CAB) (every 2nd and 4th week)
Wednesday	Hub closed
Thursday	Open 9:30am to 5pm General help available all day. Also visiting today: Brent Synergy – help with housing, work and wellbeing
Friday	Hub closed

Find out about

How to get here

Public transport

Bus

You can get to The Living Room by local bus routes serving St Raphael’s Estate. Buses stop a short walk from Besant Way.

Train and Underground

The nearest stations are:

Willesden Junction (London Overground and Bakerloo line)
North Acton (Central line)

You will need to take a bus or walk from the station.

By car

Address: Next to 65 - 80 Besant Way, NW10 0TY

There is limited street parking in the area around St Raphael’s Estate.

Access to the building

The Living Room is based in a small community building
Step-free access is available
Ask staff if you need any extra support when you arrive

Facilities at the hub

At the hub you can:

access free Wi-Fi
access public toilets

Last updated 27/04/26