Pest control for your home| Brent Council

Pest Control for your home

Council tenants must contact Brent Housing Management on 020 8937 5252 if they have an infestation of mice, rats or cockroaches.

If you have seen, or think you may have a pest in your home our pest control team can provide a full internal and external service. We will:

provide expert advice and assistance
employ professional, qualified pest control officers
provide a discreet, effective and comprehensive service

Book a pest control treatment

You can book the dates for your pest control treatment and make payment online by clicking on the box below.

Please note that the team is currently experiencing a high number of bookings. We aim to offer you a first appointment within seven working days but this is not always possible.

Book and pay for pest control online

If you can't identify what pest you have, we have some helpful information below, including how to treat and prevent different pests from entering your home.

You can also find out what services we provide, treatment costs and how many visits you may need.

Pests we treat

We treat a broad range of pests including:

Rodent pests - Rats and mice
Crawling pests - Ants, bedbugs, beetles, cockroaches and fleas
Flying pests - Moths and wasps

View the full list of pests we treat and how to identify them

Treatment prices

These treatment prices are for single occupancy residential properties.

Landlord for HMO’s, commercial properties and areas outside of the London Borough of Brent should email pest.control@brent.gov.uk for a tailored quote. Please use Treatment Enquiry in the subject line of the email.

Our prices are given to you upfront. There are no hidden costs so you can have peace of mind. All prices are inclusive of VAT.

Missed appointments and additional visits will carry a surcharge, which will vary dependant on the cost of treatment.

The prices quoted below are discounted for online only bookings. Other bookings may incur an administrative surcharge.

Pests	Standard Fee	Number of visits	Days between visits
Wasps	£86	1	N/A
Fleas	£269	2	14 to 21
Garden ants (black ants)	£105	1	N/A
Cockroaches	£200	2	10 to 14
Mice	£180	3	7 to 10
Rats	£180	3	7 to 10
Clothes moths (1-3 rooms)	£290	2	14 to 21
Clothes moths (4-6 rooms)	£330	2	14 to 21
Pharaoh ants (yellow ants)	£269	2	21 to 28
Bedbugs (1-3 rooms)	£290	2	14 to 16
Bedbugs (4-6 rooms)	£330	2	14 to 16
Combined mice and cockroaches	£288	3	7 to 10
Combined rats and cockroaches	£288	3	7 to 10
Combined rats or mice and bedbugs	£390	3	7 to 10
Bird control works	Price on request
Out of borough works	Price on request

Appointment terms and conditions

Please read the following terms and conditions that apply to your treatments including cancelling, missing or rearranging your appointments:

Reports are sent electronically by email to the person making the booking and occupiers where this information is given. This will include details of both parties.

Terms and conditions

If you miss your appointment or it cannot take place because, for example, an adult is not at home at the arranged time, the required preparation has not taken place or the occupant declines to allow the treatment to take place, the appointment will not be rearranged and no refund will be made.
If you want to cancel your appointment, your treatment fee will be refunded minus an administrative charge of £50.00, provided at least two working days’ notice is given.
If you want to cancel your appointment the same day as your visit, no refund will be made.
If you wish to cancel an appointment where the treatment has already started, no refund will be made (regardless of the notice given).
If an active infestation cannot be found, your treatment fee will be refunded minus an administrative charge of £50.00. If treatment and/or baiting has commenced, no refund will be given.
Depending on the pest we are treating, we will provide you with one additional visit between 2 and 6 weeks from the last original booking, please see your booking confirmation for specific terms relating to your pest
If we are unable to access the site, due to you or your tenant not being at home or not allowing us access, any future visits will be chargeable.
If we are unable to fulfil an appointment (for example due to inclement weather, staff sickness or transport issues), a suitable alternative will be offered at your convenience, subject to availability.
If no satisfactory appointment can be arranged, a partial refund for the cost of one visit will be issued.
Any further additional visits are chargeable, the cost of additional visit is dependent on the pest being treated.

If you have any questions or queries, please email us on pest.control@brent.gov.uk

Contact Brent Pest Control Services

To arrange a treatment and to discuss any pest issues you may have:

Phone: 020 8937 5252