Housing Benefit can still be paid to a landlord if a tenant falls into arrears of 8 weeks or more. The 8-week period starts from when the rent is due. Written proof of arrears will be required so it is important that you keep detailed records of your rent accounts.
If your tenant is receiving Housing Benefit and has rent arrears of 8 weeks or more, please contact us with details about the arrears.
Responsibilities of a landlord
If a tenant's Housing Benefit has been overpaid and we make the payments to you, we can ask you to pay back the money.
We will ask you to repay the overpayment by sending you an invoice or we can withhold Housing Benefit we are paying you for your other tenants. You will have the right of appeal.
As a landlord, you also have a duty to tell our housing benefits team if your tenant's circumstances change for example, if your tenant moves out or there is a change in rent. By doing this, you can help us to reduce Housing Benefits and Council Tax support overpayments. You can report a change in circumstances to us via the landlord portal.