Important: Customer Services phone line not working
Our main switchboard (020 8937 1234) is not working. This is affecting calls made during the hours of 9am to 5pm, Monday to Friday. We are working hard to fix the problem. In the meantime, there are a number of other ways you can contact us. Thank you for your patience. We are sorry for any inconvenience caused.

Our commitment

Our values

Brent Values logo
Collaborate Proactively icon

Collaborate Proactively

We collaborate to fuel change. With trust and accountability, we empower ourselves and others to shape our paths, working together to build a stronger, more inclusive Brent for staff and residents.

Lead inclusively logo

Lead Inclusively

We celebrate our diversity, embrace fairness and respect. We foster inclusion, uniting our strengths to drive our shared purpose, ensuring every voice matters at Brent.

Embrace change logo

Embrace Change

We embrace change, fostering agility and flexibility, and taking bold steps toward our vision. Each shift we make builds resilience, keeping our journey open and accessible to all.

Be bold and curious logo

Be Bold and Curious

We shape the future together with creativity, curiosity, and boldness, breaking barriers and embracing innovation to empower and transform.

Celebrate and share our success logo

Celebrate and Share our Success

We celebrate strengths, achievements, and pride, inspiring purpose as we step boldly into the future, unlocking greatness and reaching new heights together.

Selection of logos including Disability confident Leader, Ofsted, London Government Awards 2020 and 2023, London Borough of Culture 2020, Living Wage Employer.