Important: Customer Services phone line not working
Our main switchboard (020 8937 1234) is not working. This is affecting calls made during the hours of 9am to 5pm, Monday to Friday. We are working hard to fix the problem. In the meantime, there are a number of other ways you can contact us. Thank you for your patience. We are sorry for any inconvenience caused.
Our commitment
Our values


Collaborate Proactively
We collaborate to fuel change. With trust and accountability, we empower ourselves and others to shape our paths, working together to build a stronger, more inclusive Brent for staff and residents.

Lead Inclusively
We celebrate our diversity, embrace fairness and respect. We foster inclusion, uniting our strengths to drive our shared purpose, ensuring every voice matters at Brent.

Embrace Change
We embrace change, fostering agility and flexibility, and taking bold steps toward our vision. Each shift we make builds resilience, keeping our journey open and accessible to all.

Be Bold and Curious
We shape the future together with creativity, curiosity, and boldness, breaking barriers and embracing innovation to empower and transform.

Celebrate and Share our Success
We celebrate strengths, achievements, and pride, inspiring purpose as we step boldly into the future, unlocking greatness and reaching new heights together.
Start your journey with us today
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