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Adult Social Care provision rated by the CQC

Adult Social Care provision rated by the CQC

15 August 2024

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Brent Communications

Following an assessment by the Care Quality Commission (CQC), Brent Council's Adult Services have been rated as’ Requires Improvement’.

Despite concerns over its own effectiveness, the Care Quality Commission (CQC) today (August 16) published the outcome of a recent inspection into services for adults who require care and support in Brent.

The report highlights both areas of good practice and those which require further development. The council was recognised for making ‘significant improvements’ and as having ‘focused leaders’, while adult safeguarding is ‘working effectively in Brent’.
The report highlights several other strengths, for example care and support was planned and organised with people, together with partners and communities to promote safety across care journeys and continuity in care. Also, financial assessments are carried out in a timely way and the uptake of direct payments, which improves people’s control over how their care and support needs are met is good.

James Bullion, CQC’s chief inspector of adult social care and integrated care, said: “At this assessment, we found Brent Council’s adult social care services were being led by focused leaders, who had recently made significant improvements, with more due to be implemented as part of a wide scale transformation of services. This transformation acknowledged that there were areas for improvement, with some areas further along the journey than others which matches what we saw in our assessment.

“

We are proud of the work we do to assess and keep people safe.

”
Cllr Neil Nerva headshot
Councillor Neil Nerva,
Cabinet Member for Community Health & Wellbeing

Councillor Neil Nerva, Cabinet Member for Community Health & Wellbeing at Brent Council, said: “Firstly, I want to extend my sincere thanks to all our dedicated social work teams for their unwavering commitment to Brent residents, carers and service users. Their role in delivering essential care and support is crucial and I thank them for everything they do.

“We are proud of the work we do to assess and keep people safe. Across the four assessment criteria, we have been judged as having good management and strong leadership teams in place.

“The assessment does not only focus on current practice but also using historic experiences of social care service users from the past.

“Although this is a blunt two-word rating, we are just 1% off the official ‘good’ rating, and there are many positives highlighted in the report and much to build on.

“I want to reassure all users of adult social care services in Brent that you are our absolute focus. We know we have more to do, and this report confirms that our trajectory is moving in the right direction. We have detailed plans in place, for example to improve waiting times for assessments and reviews. We are also addressing recruitment issues and improving how we work with carers.

“As a Council, we are faced with an ageing population with complex needs and under pressure to meet those needs amidst significant and unparalleled budget cuts in recent years. This is a UK wide issue stemming from previous governments' failure to reform or adequately fund the sector.

“We will continue to work hard to continue and accelerate our improvement journey for the benefit of the residents we serve.”

Read the full CQC report.

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