Council tax support information

How to apply

Our council tax support scheme is means tested. This means the amount of help you can claim will be reduced as your income increases. Council tax support is generally awarded to those on low incomes. If you have a moderate to high income it is unlikely that you will be entitled to any help.

To apply for council tax support you need use My Account.

Create an account

Already got one? Log into your My Account.

Claiming council tax support

You can claim council tax support if you:

  • are liable to pay council tax for your property
  • are living in the property as your main home
  • have less than £6,000 in savings.

Calculate your benefit entitlement

A benefit calculator is now available to help you determine whether you may be entitled to Housing Benefit and/or Council Tax Support and the potential amount.

If you find that you may be entitled, you will be able to access the benefit claim form directly from the ‘Results’ page of the calculator.

The calculator will also permit you to assess the impact of increasing your working hours and/or pay on your entitlement.

Calculate your benefit entitlement now

 

 

 

 

Working out CTS

How council tax support (CTS) is worked out

The level of support you can receive depends on which of the following group you fall into:

Group 1 - working age


In general, if both you and your partner were born after 04/10/1952 you will be classed as working age.

All working age claimants are required to pay at least twenty per cent of their council tax liability, unless you or your partner or any of your dependant children receive any of the following benefits, which will protect you from paying at least twenty per cent of your council tax liability:

  • Disability Living Allowance
  • Personal Independence Payment
  • Carers Allowance
  • Incapacity Benefit
  • Employment & Support Allowance (Support Component only)
  • Armed Forces Independence Payment
  • Disabled Person's Tax Credit
  • Attendance Allowance / Constant Attendance Allowance
  • Severe Disablement Allowance
  • Disabled Persons Reduction for Council Tax purposes
  • War Disablement Pension
  • War Widow's Pension
  • War Pensioners Mobility Supplement

If you are working age and have a low income or are in receipt of Job Seekers Allowance, Employment and Support Allowance, or Income Support you may be entitled to CTS to help pay up to a maximum of eighty per cent of your council tax liability. However, any additional income you have will reduce the amount of help you can get.

If you have more than £6,000 in savings and capital you will not be entitled to any CTS.

The amount of CTS that you are entitled to is reduced if you have other adults living with you. 

Group 2 - pensioner


In general, if you or your partner were born before 05/10/1952 you will fall into the pensioner group.

If you are in receipt of Pension Credit Guarantee you should be entitled to CTS.
If you are not in receipt of Pension Credit Guarantee, but have a low income and less than £16,000 in savings and capital, you should still be entitled to some CTS.

The amount of CTS that you are entitled to is reduced if you have other adults living with you. 

Local council tax support scheme

Council Tax

Council tax is a charge made on all domestic properties to help pay for local services. You can pay your council tax online or find out more information by reading the council tax information leaflet

Non-dependant deductions

Group 1 - Working Age

The amount of the reduction depends on the income of the other adults as per the table below

Other adults weekly incomeWeekly deduction from April 2015
Benefits
Pension Credit Guarantee Nil
Income Support Nil
Employment and Support Allowance (income related) Nil
Employment and Support Allowance (contribution based) £6.60
Earnings
Gross income is less than £183 £6.60
Gross income from £183 to £315.99 £13.10
Gross income from £316 to £393.99 £16.50
Gross income greater than £394 £19.80
Working less than 16 hours per week or receiving maternity or sick pay £6.60
Other
Any other income not included in the above descriptions £6.60

Group 2 - pensioner

The amount of the reduction depends on the income of the other adults as per the table below

Other adults weekly incomeWeekly deduction from April 2015
Benefits
Pension Credit Guarantee Nil
Income Support Nil
Employment and Support Allowance (income related) Nil
Job Seekers Allowance or Employment and Support Allowance (contribution based) £3.74
Earnings
Gross income is less than £189 £3.74
Gross income from £183 to £327.99 £7.52
Gross income from £328 to £407.99 £9.49
Gross income greater than £408 £11.36
Working less than 16 hours per week or receiving maternity or sick pay £3.74
Other
Any other income not included in the above descriptions £3.74

 

Documents you'll need

Some people may need to provide evidence to support their claim. If you need to, you will be notified of what you need to provide and how you need to provide it. Below are examples of documents we may ask you for.

Identity

Please provide documents for all members of the household:

TypeWhat to provide
Identity Either a current passport or driving licence
National Insurance Number

Your National Insurance card, a recent payslip or a letter from the Job Centre or Tax Credits showing your number

Income

Please provide documents for all adults in the household:

TypeWhat to provide
Wage slips Your last two-monthly, five-weekly or three fortnightly payslips
Self-employed

Complete and return our self-employed form, or provide your last audited accounts. We cannot accept a tax return to the HMRC.

Proof of employment

Your employment contract

Tax credits and state pension or benefits You can just tell us that there has been a change. We will check with Department for Work and Pensions or the HMRC what your current entitlement is.

Capital

Please provide documents for the person claiming and their partner:

Type What to provide
Bank account Your last two months' bank statements
Building society

An updated building society book

Shares

Your share certificate

Property
  • A letter from your mortgage lender showing the outstanding mortgage on the property.
  • A tenancy agreement showing the rent you receive from tenants if applicable and an indication of the current value of the property.

Rent

Please provide documents for the person claiming

TypeWhat to provide
Rent Your most recent tenancy agreement. This must be signed by both the tenant and landlord and show the landlord's address.