Household clinical waste collection

We provide a free service for the collection of clinical waste. This includes items such as hypodermic needles, incontinence pads and dialysis waste.

Apply for a clinical waste collection

To apply, please call us on 020 8937 5050, selecting option 2 and following the instructions.

Information we need from you:

  • full name, address and phone number of person requiring the service
  • the type of clinical waste to be collected and the required frequency of collection
  • whether this is a one off request for collection or an ongoing request, e.g. every month.

If you are phoning to request this service on behalf of someone else, please have the information ready.

We will contact you within 7 working days to confirm your first collection date and schedule going forward (if needed)

Missed clinical waste collection

If your clinical waste collection has been missed, please contact us on 020 8937 5050 the following working day so we can report it.

If you have any unwanted mobility equipment, find out how to get it collected for free.