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Help videos on using My Account

Help videos on using My Account

We have created some videos that you may find helpful on:

  • How to register for a Brent My Account
  • How to sign in to Multi Factor Authentications
  • How to opt out of Multi Factor Authentication
  • How to reset your password
  • How to activate your Council tax account
  • How to activate your Housing Benefit account

Registering for My Account

This video provides support on how to create a new Brent My Account. The video will cover the steps you need to take in order to create your own account.

How to sign in using Multi-Factor Authentication (MFA)

The video covers the steps you need to take to sign in using Multi Factor Authentication (MFA)

Opt-out of Multi Factor Authentication

This video provides support on how to update your preferences using Multi factor Authentication (MFA) on Brent’s My Account.

How to reset your password

The steps you need to take if you need to reset or update your password.

How to activate your online Council Tax account

The steps you need to take in order to activate your online Council tax account.

How to activate your online Housing Benefits account

The steps you need to take in order to activate your Housing Benefit online account.