Fraud and corruption

Reporting fraud

From 1 October 2014 Housing Benefit fraud investigations will be conducted by the Single Fraud Investigations Service, part of the Department for Work and Pensions (DWP).

To help combat benefit fraud, please contact the DWP using the following options:

  • report online
  • by phone -  Contact the National Benefit Fraud Hotline on 0800 854 440 - Your call is free and confidential you do not have to give your name or address. Lines are open Monday to Friday, 8am to 6pm
  • by text phone on 0800 328 0512

Other fraud affecting the council

Fraud costs the public sector an estimated £20 billion per year, £2 billion is lost by local government alone. Fraud has an impact on the level of Council and Income Tax and resources available to share amongst our community.

Our Audit and Investigations Unit investigates all allegations of fraud and corruption, whether you suspect our staff, partners, contractors or citizens, please don’t hesitate to report fraud.

Here are some of the external fraud types we investigate:

  • housing fraud e.g. illegal subletting, false application for housing
  • council tax fraud e.g. claiming to be single and receiving 25% discount on your council tax
  • business rates fraud e.g. companies falsely claiming empty property or charitable relief
  • insurance fraud e.g. people who make false or exaggerated insurance claims against the council for tripping on pavements
  • direct payments fraud e.g. people who falsely claim to be disabled to obtain care funds.
  • Report fraud online


Council officials are not permitted to accept bribes. Bribing a council officer is a serious criminal offence. If you know of anyone at the council who has accepted a bribe or has asked for money to make a particular decision, please tell us about it.