This website is run by Brent Council. We try to make sure our web site is accessible and easy to use for everyone - whatever browser you use, your visual abilities, or your internet experience.

To make our site useable and accessible 

  • it's compatible with most screen reading software
  • it can be navigated using just the keyboard - using the tab key to jump from link to link or shift + tab to go backwards.
  • it uses web safe colours and accessible fonts
  • we've tried to use plain English
  • you can change the font size using your browser's settings. Usually this is via a Tools, Options or View menu, depending on your browser.

Making the web easier to use

This website also uses a tool called ‘Browsealoud, a piece of software which helps people who:

  • can't see very well
  • are blind
  • can't hear very well
  • find a keyboard or mouse hard to use
  • find words difficult
  • speak a different language

You don't have to download or install anything - just click on the ‘headphone’ button in the top right-hand corner of our website.

It includes text to speech functionality, dyslexia software and a translation tool with over 100 languages.  You can also use it to change colour schemes, font sizes and style.

Browsealoud also makes it easy to change colour schemes, font sizes and style.

Internet accessibility help

AbilityNet has advice on making your device easier to use if you have a disability:

Our website in other languages

You can translate our website into a language you speak using the Browsealoud service that we use across our website or use the Google Translate service

Downloadable documents

This site uses the PDF file format for the publication of large and complex documents.

To view and print PDF files, you must have Adobe Reader installed which is free to download and install.

Web and accessibility standards

We make every effort to ensure that all pages on this site conform to accepted standards and guidelines including the Web Content Accessibility Guidelines (WCAG 2.0) Level "AA".

We are continually working to improve the accessibility of any pages and web applications that do not conform to these standards.

Accessibility queries

We’re always looking to improve the accessibility of this website. If you find any problems using this site or you think we can address, let us know by emailing

To help us deal with your enquiry, please try and include as must information as possible, including:

  • the web address of the pages you're having difficulties with
  • how you are accessing the site, for example on your phone, on a laptop, on a tablet
  • If on a laptop or tablet, which browser you are using, for example Edge, Firefox, Internet Explorer, Chrome or Safari
  • the nature of your disability, if any
  • a description of the problem.