Important: Customer Services phone line not working
Our main switchboard (020 8937 1234) is not working. This is affecting calls made during the hours of 9am to 5pm, Monday to Friday. We are working hard to fix the problem. In the meantime, there are a number of other ways you can contact us. Thank you for your patience. We are sorry for any inconvenience caused.
Website accessibility
Brent Council's accessibility statements
Before we launch or update a new digital platform or service we will carry out an accessibility audit and publish an accessibility statement for the individual platform. A link to each statement can be found on this page. We will work with our suppliers to fix any identified accessibility issues, where we do not have direct control over their product.