Important: Customer Services phone line not working
Our main switchboard (020 8937 1234) is not working. This is affecting calls made during the hours of 9am to 5pm, Monday to Friday. We are working hard to fix the problem. In the meantime, there are a number of other ways you can contact us. Thank you for your patience. We are sorry for any inconvenience caused.
Travel and transport
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Blue badge parking
Help for people with a disability or a health condition, to park closer to their destination
Disabled parking bays
If you have a Blue Badge, you may qualify for a disabled parking bay outside or near your home
Older person's Freedom Pass
Free or discounted travel on most public transport in London if you're 66 or older and live in Brent
Disabled person's Freedom Pass
If you have a disability, you may be eligible for free or discounted travel around London
Taxicards
Reduced fares in black cabs for people with longāterm mobility or severe sight impairments
Motability
Use your government funded mobility allowance to lease a new car, scooter or powered wheelchair
Shop mobility
Hire out mobility scooters, powerchairs and wheelchairs and enjoy independence outdoors
Brent community transport
Community transport solutions to elderly, disabled and those with mobility issues