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Travel and transport
Disabled persons Freedom Pass

Disabled person's Freedom Pass

The Disabled person's Freedom Pass gives users free travel on most public transport in London 24 hours a day (after 9.30 on National Rail services within London), including all day at weekends and on public holidays. The pass can be used on:

  • London buses
  • London Underground and Overground
  • Docklands Light Railway
  • Tramlink.

Discounts are also available on fares for riverboat and cable car services.

The pass can also be used on other local bus services in London and most bus services across England.

Who can apply

You may be eligible for a Freedom Pass if you are:

  • blind or partially sighted
  • profoundly or severely deaf
  • without speech
  • in receipt of Higher Rate Mobility Component of the Disability Living Allowance or the Mobility Component of PIP (Personal Independence Payment)
  • in receipt of War Pensioners Mobility Supplement

or have

  • a disability or injury which has a substantial and long-term adverse effect on your ability to walk;
  • no arms or long- term loss of the use of both arms 
  • a learning disability;
  • disability or health problem that would prevent an application for a driving licence being approved under part III of the Road Traffic Act 1988.

There are a number of categories of severe mental disorder or conditions under which a person may qualify and eligibility will depend on the circumstances of each applicant and the severity of the condition.

Apply for a Disabled Person's Freedom Pass

Download the Disabled Persons Freedom Pass application pack (.pdf, 391.0kB) 

You will need to supply:

  • all up-to-date medical evidence of your condition
  • proof of ID
  • proof of your address.

Return your completed form, along with a passport sized photo to the Independent Travel Team at the address provided on the form.

Your photograph must be:

  • a current true likeness, showing your full face, facing forward without a hat
  • in colour
  • 45mm x 35mm in size
  • taken against a plain, evenly lit and pale coloured background.

Make sure you use the correct postage when sending in your application so it is not delayed. If you are unsure how much postage you require, have your envelope weighed at a Post Office.

If you have any questions about the form, need help completing it or if you would like a hard copy sent to you, contact the Independent Travel Team.

Lost, stolen or damaged passes

You can find all the information you need to replace your Freedom Pass is lost, stolen or damaged on the London Councils website.

If you lose or damage your Freedom Pass you will be charged £10 for each replacement. A replacement pass will be sent out to you within five working days. If your card is stolen but you are unable to provide a crime reference number, it will be processed as lost and a £10 charge will be payable.

Further help and advice

If you would like some advice about using London's transport, you may like to contact Transport for All's Advocacy and Advice Line on 020 7737 2339 or visit Transport for All.

Transport for All is an organisation for disabled and older people. It provides advice, information and advocacy about travelling in London, and campaigns for a fully accessible, reliable and affordable transport network for disabled and older Londoners.

Contact the Independent Travel team

Phone: 020 8937 5796
Online: Contact us online
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