Important update about community equipment
NRS Healthcare, who supply equipment such as bath lifts, hoists and profiling beds, ended their services on 15 September 2025.
We are working with other London boroughs, alongside health partners, to make sure you can still access essential equipment. We have temporary measures in place while we work with our new community equipment supplier to provide a full service.
Community equipment plays a vital role in supporting you to leave hospital and maintain independence at home, so every effort is being made to keep services as reliable as possible—particularly for those with the highest levels of need.
For those able to purchase their own equipment, AskSARA and the virtual equipment house offer guidance to help choose suitable products.
If you need to organise a collection or repair of your equipment please contact 0300 1000 253.