This service is offered as part of the wider Brent council website. There’s a separate accessibility statement for the main Brent council website and associated web platforms and applications.
This page only contains information about https://pestcontrol.brent.gov.uk
Using this service
We want as many people as possible to be able to use this website. For example, that means you should be able to:
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’re also making the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability:
- make your mouse easier to use
- use your keyboard instead of a mouse
- talk to your device
- make your device talk to you
- make text larger
- change your colours
- magnify the screen
How accessible this website is
This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.
What to do if you can’t access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email us at: webteam@brent.gov.uk
We’ll consider your request and get back to you in 20 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, let us know by emailing webteam@brent.gov.uk
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
To contact us, please call 020 8937 1234 (Monday to Friday 9am to 5pm).
Technical information about this website’s accessibility
London Borough of Brent Council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.
How we tested this service
The Brent web team tests each update against and for compliance with WCAG 2.2
Preparation of this accessibility statement
This statement was prepared on 23 September 2019 and was last updated on 18 August 2026.