Important: Customer Services phone line not working
Our main switchboard (020 8937 1234) is not working. This is affecting calls made during the hours of 9am to 5pm, Monday to Friday. We are working hard to fix the problem. In the meantime, there are a number of other ways you can contact us. Thank you for your patience. We are sorry for any inconvenience caused.
Renting in the private sector
What do you want to do?
Advice and information
Find a place you can afford
The solution to homelessness is to find a place you can afford in the private rented sector. It is likely that most affordable places are outside of Brent.
A guide to private renting
Useful information on your rights as a tenant and what you should expect from your landlord
Adaptations, grants and making changes to your home
Grants are available to help you, or loved ones, remain independent and live safely in your home
Poor housing conditions and repair disputes
What you can do if you feel your home is unsafe or in poor repair
The eviction process
Help and advice paying your rent and what to do if you are facing possible eviction
Housing benefits and support
If you are unemployed, on a low income or claiming benefits, Housing Benefit may help you to pay your rent
Rent Repayment Orders
Information on Orders requiring a landlord who has committed a relevant offence to repay rent, housing benefit or universal credit
