We are a charity that provides free, independent, confidential and impartial advice to people on their rights and responsibilities. We also collect evidence, and lobby to improve, the policies and practices that adversely affect people’s lives. We hold a weekly advice session every Tuesday morning at Brondesbury Medical Centre. Appointments must be booked in advance with the medical centre.
Bin collection delays this week
Our collection teams are facing collection delays this week, due to local traffic problems. This may result in your bins not being collected on their normal day. If this is the case, please leave it out until collected. Our contractors are working hard to keep delays as short as possible. Thank you for your patience and support.
My Account planned maintenance
We are carrying out essential maintenance on My Account this evening between 7pm and 9pm. During this time you will not be able to access the Council Tax or Benefits areas in My Account. We apologise for any inconvenience caused.