Important: Customer Services phone line not working
Our main switchboard (020 8937 1234) is not working. This is affecting calls made during the hours of 9am to 5pm, Monday to Friday. We are working hard to fix the problem. In the meantime, there are a number of other ways you can contact us. Thank you for your patience. We are sorry for any inconvenience caused.

Homes, buildings and the built environment

Our focus on energy reduction and climate action

Save energy around the home

Reduce your energy bills, enjoy a warmer home and cut your carbon emissions

Install solar panels

Solar panels can help you reduce your carbon footprint and save money on monthly energy bills.

Borrow an energy monitor

Are you concerned about rising electricity bills? Why not borrow an energy monitor for free

Taking Climate Action through the Planning System

Read our new Sustainability and Environment Supplementary Planning Document

Grant funding for green improvements

Find out what funding options are available to help you improve your home or workplace

West London Local Area Energy Planning

Find out how Local Area Energy Planning supports each borough to move towards net zero targets