Online
With a parking online account you can:
- buy or renew a permit
- buy visitor vouchers
- upload and submit supporting documents.
Contact us about parking
All enquiries about parking fines or appeals will need to be made in writing. If you call to discuss this, we will be unable to help over the phone.
Phone
If you need:
- to arrange temporary cover for your car
- to tell us you have changed your vehicle
- to tell us you have changed your address but you are staying in current zone
- help with your online parking account
You can call us on 020 8290 8300.
If you are unable to send your supporting documents through the online permit account, please email brent.permits@serco.com
Post
If you need to send:
- supporting documents
- application form to suspend a parking bay
- application form for a parking dispensation
Post to WLA Parking, Units 20-22 Whitby Avenue, London, NW10 7SF.