Brent SEND Information, Advice and Support Service (SENDIASS)

Survey for Brent SEND Information, Advice and Support Service (SENDAISS)
We would love to hear your feedback on our service. Please fill in our short SENDAISS survey so that we can continue to improve.


Brent SEND Information Advice and Support Service (SENDIASS) provides impartial and confidential information, advice and support about education, health and social care issues for parents and carers of children and young people with special educational needs and disabilities (SEND) aged 0 to 25.

We offer:

  • A confidential helpline offering information and advice
  • One-to-one work by caseworkers with parents and/or young person
  • Signposting to relevant services locally and in nearby boroughs
  • Support in meetings at school or college, Team Around the Family meetings and multi-agency meetings
  • Support with the education, health and care plan (EHC) process, including requesting a statutory assessment, help with Section A (parental and young person's views) and reviewing the draft plan
  • Help with a child/young person’s school placement
  • Advice and support on school exclusions related to SEND
  • Training and workshops on a wide range of topics
  • Help with paperwork
  • Liaison with educational settings such as nurseries, schools, colleges, etc

The range and duration of support we offer will vary and will be tailored depending on the individual needs of the family. It may include face-to-face meetings or contact by telephone and/or email.

We also provide information about the following:

What we don't do:

  • Make decisions for you
  • Impose our personal views on you
  • Help you with other family problems - our role is to support you with SEND issues
  • Write reports in your absence