Resident’s Support Fund

The Brent Resident Support fund (RSF) is a discretionary support fund available to Brent residents who are having difficulty due unforeseen financial circumstances this winter. It also includes short term need for support due to an emergency. The fund provides support in the form of an interest free loan, grant or both 

Who can apply

You can apply for the Resident Support Fund if you are in financial difficulties this winter, for example struggling with food, utility bills and other household essentials.

You can apply if you:

  • are a Brent Resident aged 18 or over
  • have less than £6,000 in savings
  • need support with meeting your day to day living expenses including food and utility bills
  • are not seeking support to pay for an excluded item
  • are willing to meet any reasonable conditions concerning the payment award, including for example, support from advice agencies

Additional criteria

  • You are usually up to date with your utility bills and day to day living costs; however, due to unforeseen circumstances you are now struggling to pay these bills.
  • You are struggling to cover the cost of new essential household appliances e.g. washing machine, fridge etc.
  • You are finding it difficult to keep up with monthly repayments of debts (we may not be able cover all historical debts- you may also be referred to our credit union for an interest free loan).
  • You need support to gain new skills to seek new employment, could you benefit from some help with skills training (we do not pay for courses where a Bursary or Student Loan is available)
  • You have experienced unexpected death and funeral costs, however, you do not qualify for the Government Funeral Payment scheme.

What the grant or loan can be used for

  • Rent arrears, mortgage interest only arrears, even if you are already getting Housing Benefit or Universal Credit.
  • Household expenditure – utility bills e.g. water, gas and electricity.
  • Household appliances- essential white goods
  • Food expenditure
  • Council Tax arrears
  • Paying off debts e.g. credit card loans (you may be referred to our credit union for an interest-free loan if your debt is historical)
  • Counselling and mental health services
  • Skills training to support employment
  • Getting access to the internet, a laptop or both. If you wish to apply for this, please complete our Resident Support Fund Digital Form.
  • Essentials linked to energy and water (including sanitary products, warm clothing, soap, blankets, boiler service/repair, purchase of equipment including fridges, freezers, ovens, etc.).
  • Transport related costs due to winter.

What will not be awarded:

There are limited funds available. To ensure the scheme supports the most vulnerable this winter, it is unlikely that applications seeking financial support for the following will be accepted:

  • Parking fines, ULEZ, or Congestion charges
  • Financial support already awarded through another council fund (Discretionary Housing Payment).
  • Vehicles of any sort
  • Expenses in connection with court (legal proceedings) such as legal fees, court fees, fines, costs, damages or subsistence
  • Expenses for self-employed businesses (please apply for Brent Business Grant help insert).
  • Repairs and improvements to the home (except boiler servicing or boiler repair and essential white goods)
  • Any need that occurs outside of the U.K
  • The fund does not cover any medical expenses/ treatments or items of medication
  • Respite care
  • Repair to Local Authority property or the property of housing trusts
  • You must be willing to provide any reasonable supporting information that is needed by us to make a decision and take any reasonable steps we may suggest.

Further support

No Recourses to Public Funds (NRPF)

If you are not eligible for public funds, please contact your NRPF Support Worker who can assist you with the above. 


How to apply

If you are in need of financial support, and meet the above criteria, apply online. Please ensure you provide a bank statement with your name and address clearly visible. It is likely your application will be delayed or rejected for failure to do so. 

Apply for Resident Support Fund

If you need help with accessing the internet, a laptop or both, apply online.

Apply for the Residents Support Fund Digital Form

You can also retrieve and continue with an application you have already started.  To retrieve an existing application, you will need the application reference number that was emailed to you (please note that draft applications will be deleted after 14 days).  

Continue a saved application

When you can expect to hear

We aim to process your application within 25 working days. We will confirm our decision to you.

If you have requested help towards your rent, mortgage or Council Tax, we may pay any funds awarded directly into the associated account. 

If your grant is unsuccessful, we may be able to refer you to a credit union to help you with an interest free loan.