Maintenance notice
My Account will be unavailable from 5pm on Friday 18 July until 7am on Monday 21 July due to essential maintenance. We apologise for any inconvenience and appreciate your patience.

If you are homeless today
Call our homeless team on: 020 8937 2000 (option 2) Normal working hours are Monday to Friday, 9am – 5pm. Outside of these hours, call: 020 8937 1234. When you call, tell them what your situation is and why it’s urgent.

At risk of homelessness or need housing