By signing up for a My Account, you agree:
- to keep your username and password secure
- that any deliberate attempt to gain access to information you are not authorized to see may incur criminal penalties
- we may send you updates or contact you about your requests and services
- we may need you to authenticate at a higher level of security to show certain information e.g. Council Tax, housing benefit, Tenant or leaseholder services
- accounts that contravene these terms and conditions may be closed without notice
- if you close your My Account, it will temporarily block your sign in and you will be required to contact us to re-open your account
- if you chose to erase your My Account, please follow the right to erasure guidelines under Brent Privacy Notice.