Maintenance notice
My Account will be unavailable from 5pm on Friday 18 July until 7am on Monday 21 July due to essential maintenance. We apologise for any inconvenience and appreciate your patience.
Penalty Charge Notices
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Find out about
Notice of Penalty Charge Changes
From 7 April 2025, PCN (Penalty Charge Notice) fees will increase throughout London
About Penalty Charge Notices
Information on parking and traffic offences, Penalty Charge Notices (PCN) and how to pay
How to challenge your PCN
Find out more about how to challenge a Penalty Charge Notice (PCN)
The PCN appeals process
If you want to challenge a PCN, there are three stages to the appeals process
Brent Car pound
If your car has been removed by us, it will be taken to NSL Car Pound at 10 Lumen Road, East Lane Business Park, Wembley,
HA9 7RE
Persistent evaders
We have powers to take additional action against persistent evaders of parking and traffic penalties