At risk of homelessness or need housing

You don’t have to be rough sleeping to be homeless. There are a number of different situations that could mean you are considered homeless or threatened with homelessness.

It may be because you:

• have come to the end of your contract and your landlord has asked you to leave
• have fallen into rent arrears and your landlord has given you an eviction notice
• are staying with friends or 'sofa surfing' and they have asked you to leave
• are at risk of violence or abuse where you are living.
• are street homeless or rough sleeping
• can't afford to stay where you are
• have been locked out of your properly or you have been illegally evicted
• live somewhere that is in a very poor condition
• are experiencing problems in a relationship with your partner or close family and you cannot continue to live there
• have nowhere to put your houseboat or caravan.

Not everyone qualifies for housing. Our resources and funds are limited, so we only offer accommodation to those who need it most. Visit the Shelter website to find out who qualifies for housing.

If you are at risk of becoming homeless, we can:

• offer advice on finding a home
• try to prevent or delay you becoming homeless
• explain your rights
• offer advice on your tenancy

We will work with you to try and prevent your homelessness and resolve any housing issues you may have.

If we have a legal duty to offer accommodation, we will offer private rented or temporary accommodation.

If you’ve no rights to public funds such as benefits, we may not be able to provide you with housing but we can offer housing advice.

If you have no priority need for housing then we have no legal duty to provide you with accommodation.

If you face the threat of homelessness in the next few weeks then complete our online housing needs assessment to receive further advice and information about the options available to you.

You will need to register or sign in to My Account to complete a housing assistance application. Once you have signed in, select ‘Applications for Housing Assistance’ from the list.

Before you start

Ensure you have read the Terms of Service and Privacy Policy.

You will need to have a few details to hand, including evidence of your current situation, address, right to live in the UK, employment status and any medical issues.

Access a previous application

If you have already applied for housing assistance via our website before, then make sure you use the same email address that you used previously when you created your new account. Once you are in My Account you can view your past applications.