Important: Customer Services phone line not working
Our main switchboard (020 8937 1234) is not working. This is affecting calls made during the hours of 9am to 5pm, Monday to Friday. We are working hard to fix the problem. In the meantime, there are a number of other ways you can contact us. Thank you for your patience. We are sorry for any inconvenience caused.
We are pleased to inform you that all routes are now open as usual. Roads were reopened on Friday 18 April 2025. The reopening comes one month ahead of schedule, thanks to the hard work of Brent's contractor, G W Highways LTD.
For more information read the news story: Going the extra mile in Wembley.
Major improvements are planned for Wembley High Road. Starting on 13 January 2025, we will begin essential road reconstruction work on all sides of Wembley Triangle.
After discussions with local traders, TfL, and other stakeholders, the council decided to delay the start date to avoid clashing with the busy Diwali and Christmas periods.
Map showing closure of Wembley Triangle and parts of Wembley Hill Road, Harrow Road and Wembley High Road.
These works are expected to last for around 18 weeks. During this period, extensive traffic management will be necessary, allowing access only for buses and emergency service vehicles.
While roadworks are taking place, access between Oakington Manor Drive and St Joseph’s Church is for the sole use of buses and emergency service vehicles only. Camera enforcement is in operation and traffic signs are in place.
The running lane, between Oakington Manor Drive and St Joseph’s Church is for the sole use of buses and emergency service vehicles only. Camera enforcement is in operation.
Any unauthorised vehicle using this section of the running lane will receive a fine of £130 reduced to £65 if paid within 14 days.
There are multiple signs in advance of, and at both entrances, to the running lane informing of the no entry status. Residents of Victoria House and neighbouring residential blocks can access their properties via the Park Lane end. They must also exit in the same direction
The project is now in Phase 2
Phase 2 of our works is in three parts Phases 2A, 2B and 2C . During this time the through running lane will only be accessible to Buses and Emergency Services. Camera Enforcement will remain in place until works are completed.
Involves the reconstruction of the road from Oakington Manor Drive end of the closure, alongside the Church and up to Elizabeth House.
During this time access will be maintained for apartments above Sainsburys, Costa Coffee and Elizabeth House via the western approach ( so from the Ecclestone Place end of the closure) using the south side of the road only.
Please do not use the through running lane which is only for use by Buses and Emergency services.
A small section of carriageway between accesses at Elizabeth House and apartments above Costa Coffee and Sainsburys will be reconstructed to preserve access to all.
During this time residents of Elizabeth House will now need to access from the east side of the closure (so the Oakington Manor Drive end) using the south side of the road only, whereas residents of apartments above Costa Coffee and Sainsburys will need to continue to access from the west side of the closure ( so from the Ecclestone Place end of the closure) using the south side of the road only.
Please do not use the through running lane which is only for use by Buses and Emergency services.
The completed road between Oakington Manor Drive and apartments above Sainsburys, Costa Coffee and Elizabeth House will then be reopened for access to those premises only from the Eastern end of the closure. The road will then be reconstructed to the Ecclestone Place end of the closure.
During this time access will be maintained via the eastern approach (so from the Oakington Manor Drive end of the closure) and using the southern side of the road only.
Please do not use the through running lane during this time which is only accessible to Buses and Emergency services.
A signed diversion route along classified roads will be provided for all other traffic.
Our roads are under increasing pressure from an ever-growing number of vehicles and the increase in weight of vehicles over the years. The road structure was found to be failing and in a state of disrepair, where short-term fixes were no longer appropriate.
These upgrades have been planned as part of a long-term investment to protect this key route for years to come.
The Council has been in contact with local communities, businesses, elected representatives and other stakeholders including Emergency services, TFL and London buses to advise of our plans and to implement the upgrades.
Advance signing to notify of the works has been installed and notification letters distributed to the local community.
There are no changes to the current parking arrangements along the surrounding roads.
As with any major roadworks, travel times are expected to increase during these upgrades, so please allow extra time to prepare for your journey.
We have put in place diversions, so larger vehicles have clear alternative routes around the roadworks, which should free up other parts of the road network for domestic vehicles. Once motorists become familiar with diversions and find alternative routes, it is anticipated that any congestion will reduce as pressure on the area is alleviated.
If you have any question and would like more information about the planned upgrades or if you have a disability and would like this information in another format, please email Michael Heffernan Public Liaison Officer michael.heffernan@gwhighways.co.uk or highways.management@brent.gov.uk.