Temporary issue with Council Tax and Benefit Online account services
We are currently aware of a technical issue affecting online access to the Council Tax and Benefit portals within My Account. We apologise for any inconvenience and are working to resolve this as soon as possible. Please check back here for updates. Thank you for your patience.

If you are homeless today
Call our homeless team on: 020 8937 2000 (option 2) Normal working hours are Monday to Friday, 9am – 5pm. Outside of these hours, call: 020 8937 1234. When you call, tell them what your situation is and why it’s urgent.

At risk of homelessness or need housing