You can now arrange to have the following small items collected from outside your home for free, including:
- Textiles, clothes and shoes
- Small electricals
- Household batteries
- Paint
You can also recycle coffee pods for free with Podback.
Small items collection
About
What we can collect
You can include multiple items, from up to three of the categories listed below, in each collection.
This could be, for example; 10 x AA batteries, two x 5L paint, one x black sack of textiles.
| Category | What we can collect | What we wont take | How much we can collect per booking |
|---|---|---|---|
| Textiles | Clean clothes, textiles and shoes |
| Maximum of 180 litres (three black sacks/ nine carrier bags) |
| Small electricals |
Batteries and sim cards must be removed |
| Maximum of four items |
| Household batteries used in handheld devices |
|
| One tied bag of domestic batteries (minimum of ten and maximum of 100) |
| Household paint in seal tins |
|
| Up to 20 litres capacity (4 x 5 litre tin, 10 x 2 litre tins etc. |
* You can recycle computers using this service, but we are not liable for the theft of personal data from resident’s equipment when placed out for recycling, and you are advised to remove SIM cards from mobile phones.
How to book a collection
You can book a small items collection online.
To complete a booking:
- click the button below and enter your postcode.
- confirm your address and add contact details
- choose a collection date
- select the items for collection
- provide the exact location where the items will be left and any additional information e.g. ‘items stacked to left of bins’
What happens next
You will get a confirmation email confirming the items and collection date. Please make sure you place your booked items out for collection in the specified location on the day of collection by 7am.
Where and how to leave your items
Items must be placed outside by 7am on the day of your collection. You must leave the items on the edge of your property where they can be seen, but won't get in anyone's way.
If access to your garden or property is blocked and we are unable to collect your items, you will be notified by the collection team.
Collection staff won't enter your property to get the items.
If road works or difficult weather conditions are to blame, we will make a second attempt to collect your items. You do not need to contact us to arrange this.
If you live in a flat above a shop, please leave your items on the pavement outside your property without causing any obstruction to pedestrians.
Collections from blocks of flats
If you live in a communal property, the items must be left outside and accessible. When you complete you booking please advise us on:
- where you will be leaving your items for collection
- if our crew can only access the collection area through a locked gate
- details of an entry codes (including to the bin area)
- if we need to press a buzzer (e.g for a caretaker)
Collections from homes on the North Circular (A406)
The North Circular is a red route, which means that our collection vehicle cannot stop and collect items from your front garden.
If you live on the North Circular you will need to place your items on the corner of the nearest side road to you, as close to 7am as possible on the day of collection.
If you are unsure where to leave your items, contact us.
Where we can’t collect from
We cannot collect from:
- inside properties
- inside blocks of flats
- back gardens
- garages or sheds
Other waste collections
Small items Terms and Conditions
This agreement is made between the customer (you) and Brent Council (us) and sets out the terms and conditions of use of the WEEE / Small items collections service for small electrical items and textiles. You will be asked to accept these terms and conditions prior to booking your collection. Acceptance means that you agree to the content of these terms and conditions.
Booking process
1. The Waste Electrical and Electronic Equipment recycling (WEEE) / Small items collections service is free of charge to Brent Residents.
2. You can cancel your booking up to 23:59 hours the night before the scheduled collections day.
3. There is a collection day specific to different areas of the Borough
4. You will be offered a choice of the next 4 available dates for your area.
5. Residents are permitted to use this service free of charge subject to a maximum of one booking per month.
Presentation and collection of items
6. It is your responsibility to ensure that the items are neatly presented before 7am for collection on the day of your collection slot.
7. All small WEEE items must be presented in clearly labelled bags
8. Items must be presented at the front of your property; as near to the boundary of your property and the public highway as possible. Items need to be easily accessible from the road.
9. We cannot enter your property to collect items. You will need to make your own arrangements to get all items for collection to the front of your property (or other designated collection point depending on your property type).
10. If you live in a block of flats, your items must be presented outside the communal bin area, which is accessible to the collection crews. If there is an access code, please note this in the additional information box on the booking page.
11. If you live in a property on the North Circular Road (red route), book your collection using your home address. Then you must choose the nearest road to your home, that isn’t a red route, and put the name of that road into the additional information box on the booking page.
12. If you live in a flat above a shop, please leave your items out before 7am on the day of collection, so that our crews can collect them before they cause an obstruction for shopkeepers and people using the public highway. Please place a label with your collection reference number on the items.
13. All items booked as one collection must be neatly presented together for collection. If you have booked separate collections on the same day, please group the items together as you listed them in each booking.
14. Our crews will only collect items that have been requested at the point of booking.
15. Any items that are not on the booking form will not be collected. This cannot be reported as a missed collection.
16. Fragile items (containing glass), items that may cause a spillage (Paint tins) or electrical items must be made safe or secured prior to collection. The Council and or its contractors will not be liable for any damage caused to your property as a result of items not being presented in accordance with these requirements.
Missed collections and non-collection of items
17. If incorrect items are placed which are not in accordance with what was booked, the council reserves the right not to collect until you have removed the incorrect materials or items.
18. If we do not collect your WEEE / Small Items after 10pm on your scheduled collection slot, you have two working days to report a missed collection to us by calling 020 8937 5050 or by contacting us online
19. Residents can only report a missed collection at the end of the day of their scheduled collection should the items not have been taken.
20. We will not return to clear a missed collection if you do not report it to us within two working days of your normal collection day and or if you failed to present it before 7am on day of collection.
21. The Council and or it’s contractors cannot be held liable for any items which are taken and or damaged whilst awaiting collection.