Planned system maintenance
Please be advised that the Benefits and Council Tax sections of My Account will be unavailable this weekend, from Saturday, 10 May 2025 to Sunday, 11 May 2025, due to scheduled system maintenance. We apologise for any inconvenience this may cause.
Trading Standards
On 1 June 2025, it will be illegal to sell single use vapes.
Businesses will no longer be able to sell single use vapes, which are often called disposable vapes. The ban is being put in place to reduce the waste and recycling issues caused by single use vapes.
If you are a local business, read and take action as shown in the Government Guidance.
What do you want to do
Find out more
What we do
We investigate consumer complaints, offer help and advice to traders and take formal action against those who do not comply
Business advice
Do you need tailored advice on consumer laws? Talk to us about a Primary Authority Partnership
Consumer advice
Find out how to get free advice on consumer issues or make a complaint, report an illegal trader, scam or unfair trading practice