Gullies (roadside gutters and drains) collect water running off the road and over pavement kerbs so it can go down drains into the sewer system and we are responsible for ensuring that road gullies are kept clean and running.
Gullies can become blocked and overflow through leaves, debris and grit collecting in the gully pot. This can lead to roadside flooding.
We do not maintain gullies on private roads. However to arrange a quote from us to come and clear them please contact us.
We also respond to emergency requests to unblock gullies that are causing floods.
What to report to Thames Water or Affinity Water
- Fresh water leaking onto the highway building or residence
- Foul water (sewage) leak in a public space, such as in a park or on the road
- Foul water (sewage) or surface water drains within private or council owned properties
- Foul water (sewage) or surface water drains within private or council owned properties
- Blocked foul/surface water drains in properties where the drains are shared
- Blocked foul/surface water drains in properties where homeowners are certain that the drainage only serves their own property. Homeowners must make their own arrangements for a suitably qualified drainage expert or builder to carry out works to any defects found at their own expense.
Council properties
- Blocked foul/surface water drains in Brent house management properties that serve more than one property – Contact Thames Water
- Blocked foul/surface water drains in Brent Housing Management properties that have an individual drainage system that only serves the property - Tenants should contact Brent Housing Management to arrange for the works to be carried out.
Ground water
Land Drainage is a complex area of responsibility. The general approach is that the landowner is responsible for the land drainage of their land. As a council, we provide technical advice with regard to local flooding sources so please email us us if you are having issues with groundwater.
Highway Drainage
Report blocked road drains (gullies) or a missing road gully cover online.