Tenant services

Report a repair, pay your rent or get help and support with your housing queries

Overpayment of water charges

If you were a council tenant between 2003 and 2021 and you paid water rates with your rent then you may be eligible for a refund.

Find out about

Rent, payments and charges

Find out when and how to pay your rent and service charges and what to do if you are struggling to pay

Repairs and maintenance

Report an urgent or non-urgent repair and find out about maintenance and home improvements

Tenancy rights

Find information about different types of tenancies and your rights as a tenant

Tenant responsibilities

Advice and information about alterations, home content insurance, pets and garden responsibilities

Health and safety in the home

Find out about fire and gas safety and how to deal with water leaks, asbestos and damp issues in your home

Estate Services

Find information about ground and tree main maintenance and parking on council estates

Buying your home

If you want to buy your council home you could be eligible for Right to buy

Moving options

If you want to move, exchange or downsize, find out about eligibility and how to apply

About Brent Housing Management 

Our role as a landlord and free holder, our performance and how you can get involved