Telephone and online payments issue
We're having issues taking payments over the telephone and with some of our online payment forms. If your online payment does not go through, please try again later. We apologise for the inconvenience caused and are working to resolve both issues as soon as possible. In the meantime, you can still make payments at the Post Office, Payzone, and PayPoint.
Making the most of My Account
Important changes to your My Account services
Big improvements are coming to My Account this September, including to our online Council Tax and Benefits services. Find out more about when the changes are happening, what you need to do, and how they will make your online experience smoother, faster, and more secure.
Find out how to
Create your Account
You can set up an account in minutes, find out how
Manage your Council Tax
Activate and manage your Council Tax through My Account
Manage your benefits
Activate and manage your Housing Benefits and Council Tax Support
Manage your tenant or leaseholder account
How to activate your tenant and leaseholder account online
Get technical help and support
Check for common issues and information on how to resolve them
About My Account
Find out what you can do in My Account and the services you can access