We are committed to providing the best possible standard of service. However, we accept that things can sometimes go wrong. If we make a mistake, please let us know about it so that we can try to put things right.
Before you make a complaint
You can get some issues dealt with quickly and easily by contacting the service directly. For example, you can report:
- a missed bin collection
- a pot hole or broken pavement
- a noise, smell or light problem near where you live
- graffiti and fly-posting
- a problem with a street light
You can also report litter, illegal rubbish dumping, and other problems in streets and roads to us online.