If you live in a house converted into flats, please see the information related to houses above.
If you live in a blocks of flats you should have access to the following bins:
Communal recycling bins
Communal general rubbish bins
Communal food waste bins (most, but not all, will have these)
All the communal recycling bins have labels that clearly show what items goes in what bin.
We collect communal bins from blocks of flats every week.
Flats above shops
When you first move into your flat, you will receive an initial roll of clear recycling bags and a letter advising you where and when you need to place your recycling bags for collection. You will need to buy black sacks for general rubbish. We do not provide food waste caddy's for these properties.
A member of our team will assess your request. If, for any reason, we are unable to fulfil your request, we will contact you.
If you are entitled to a free bin or sack, it should be delivered in 10 working days. If you need to pay for a general rubbish bin, an assessment will need to be made.
Replacement recycling and rubbish bags
If you live in a house on the North Circular (A406) you will have bags instead of bins. We deliver new bags to you every week for your recycling. However your general rubbish should be disposed off in black bags. General rubbish (black bags) are collected daily, five days a week.