Brent Customer Services

SignVideo BSL Live

Sign Video logo

British Sign Language (BSL) users can contact us using the SignVideo BSL Live service.

Here's some help on how to use the SignVideo interpretation service

Scam calls alert: We have been informed that a number of scam calls have been received by residents claiming to be from Brent Council services. Please do NOT disclose any sensitive information or make any payment without first confirming that they are calling from Brent Council.

Brent Customer Services provide residents and visitors to Brent with access to a wide range of council services. If you cannot find an answer here on our website you can:

Submit an online enquiry 

If you want to pay, apply, book or report something specific and you know the service you are looking for you can try our direct links to these online forms:

 

 

My Account queries

If you have an issue with My Account regarding Benefits, Council Tax or Housing, such as logging in and password reset, please go to the live webchat during office hours and someone will be there to help you.

Other ways to contact us

You can also contact us by telephone on 020 8937 1234, online contact form or by visiting Brent Customer Services Centre or self service contact points

Council tenants and leaseholders can Contact Housing Management (formerly Brent Housing Partnership)

Popular contacts

For all enquiries relating to council tax, housing benefits, parking permits please contact us on our contact form.

Answers to popular questions

Secure email guide for customers

To protect sensitive information, we sometimes send emails using a secure encrypted email service. Read our guide to this service - Egress Switch.

SignVideo BSL Live

Sign Video logo

British Sign Language (BSL) users can contact us using the SignVideo BSL Live service.

Here's some help on how to use the SignVideo interpretation service

Scam calls alert: We have been informed that a number of scam calls have been received by residents claiming to be from Brent Council services. Please do NOT disclose any sensitive information or make any payment without first confirming that they are calling from Brent Council.