Watch the live web stream of the virtual full Brent Council meeting on Monday, 13 July 2020 at 6pm

Secure email guide for customers

How to read secure emails from Brent Council

If you have been sent a secure email, you will receive a message with the "Switch. Secure data exchange" logo (as shown below) inviting you to access the email.

  • If this is the first time you have received a secure email, you will need to create a "Switch" account
  • Click the "Click here to access this secure email" link in the message
  • Click the "New user?" link to create a "Switch" account (accounts are free)
  • Enter your name, email address and a password. Your email address will be your "Switch ID"
  • You will be sent an activation code to confirm your email address
  • Enter the activation code to finish

Read a more detailed guide

Egress Switch secure email