Secure email guide for customers
How to read secure emails from Brent Council
If you have been sent a secure email, you will receive a message with the "Switch. Secure data exchange" logo (as shown below) inviting you to access the email.
- If this is the first time you have received a secure email, you will need to create a "Switch" account
- Click the "Click here to access this secure email" link in the message
- Click the "New user?" link to create a "Switch" account (accounts are free)
- Enter your name, email address and a password. Your email address will be your "Switch ID"
- You will be sent an activation code to confirm your email address
- Enter the activation code to finish