What time to put your bin out
Put your bins, sacks and containers out by 7am on your collection day. If possible, put them out the night before.
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Find out when to put your bins out, where to leave them for collection and what to do after they have been emptied. You can also check your next collection day and what to do if we miss your bin.
Put your bins, sacks and containers out by 7am on your collection day. If possible, put them out the night before.
Your collection days depend on your address. Enter your postcode and select your address to see your next collection dates.
Our teams are out collecting every day of the year, except for Bank holidays, including Christmas Day, Boxing Day and New Year’s Day.
We normally collect:
If you live in a house on the North Circular (A406) you will have black bags instead of a bin, and are collected daily, five days a week.
Put your bins and bags on the pavement at the edge of your property. Always put them out neatly, and avoid obstructing the walkway so everyone can get past easily. This helps our collection crews find and empty them.
Do not leave bins on the pavement or public highway outside collection times unless you have a special arrangement with us.
Different arrangements apply depending on the type of property you live in.
You should normally have:
On collection day, put your bins, sacks and containers at the edge of your property, as close to the street as possible.
If you have a large front garden, move them to the front of your drive or pathway. If you have very little space between your home and the street, leave them as close to your house as you can.
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If you live in a property with a large front garden, you must put your bins or bags at the front of your drive or pathway. Make sure they are as close to the street as possible. |
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If you live in a property with a small area at the front, you must put your bins or bags as close to the street as possible. |
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If you live in a property, with a very small front garden and no space to move your bins, your bins or bags can stay where they are. |
Bring your bins back onto your property as soon as you can after they have been emptied. Do not leave empty bins on the pavement or public highway.
If you cannot move your bins to and from the collection point yourself, you may be able to use use our assisted collection service.
If you live in a block of flats, you should have access to communal bins for:
Labels on the communal bins show what you can put in each one.
We collect communal bins from blocks of flats every week.
Your managing agent, landlord or housing provider should tell you where your communal bins are and about any collection arrangements that apply to your building.
When you first move into your flat, you will receive an initial roll of clear recycling bags and and information about where and when you need to leave them out for collection.
You will need to buy black sacks for general rubbish. We do not provide food waste caddy's for these properties.
Additional clear recycling bags can be collected free of charge from your local library or you can order more recycling bags online.
Some flats above shops have timed rubbish and recycling collections instead of standard bin collections.
This means you must put your rubbish and recycling out at specific times and it must be placed in certain locations.
If your property is on the North Circular (A406), you may use bags instead of bins.
You can order or collect more bags if you need them. General rubbish should be placed in black bags.
If your bin, bags or caddy haven't been collected, then let us know.
Our crews may collect your bin at any time up to 10pm on your collection day.
Do not report a missed collection before 10pm.
Before reporting a missed collection, check that:
If we could not empty your bin for one of these reasons, you will normally need to wait until your next scheduled collection or take your waste to the Abbey Road Household Reuse and Recycling Centre
If none of these apply and your bin has not been emptied by 10pm on the day of collection, you can report it within two days of your scheduled collection.
We aim to collect missed bins within 24 hours of you reporting it to us.
With our online bin collection service, you can check your bin collection days, report a missed collection, order new or replacement bins and apply for our garden waste service.
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