Support at home


There are various types of equipment to help you get on with everyday tasks. Items such as raised toilet seats, bath boards and seats, walking frames and grab rails are available to purchase in a range of stores and pharmacies.

You can even do your own assessment to find the right equipment you need at AskSARA.


Telecare is the equipment to enable someone to live safely and independently in their community with a 24/7 remote monitoring service.

Telecare equipment includes:

  • pendant alarms
  • community alarms (eg pull–cord alarms, which allow you to call for help or alert a call centre automatically if you have a fall at any time of the day or night)
  • home sensors (eg gas sensors).

To find out more about Telecare equipment, visit Living Made Easy.

List of occupational therapy equipment retailers

The following retailers supply equipment to Brent.

NameAddressContact numberDo they deliver?Do they fit the equipment?
A and A Traders 52 Chiswick High Road, London W4 1SL 020 8994 1333 Yes Yes
Bliss Chemist 50-56 Willesden Lane, London NW6 7SX 020 7624 8000 Yes Yes 
Brayscale Pharmacy 509 Pinner Road, North Harrow HA2 6EH 020 8863 1554 Yes No
Carters Chemist 524-526 High Road, Wembley HA9 7BS 020 8903 4222 Yes Yes
Chana Chemist 138 Hight Road, Willesden Green NW10 2PJ 020 8459 0283 Yes Yes
CK Pharmacy 820 Harrow Road, Wembley HA0 3EL 020 8904 2305 Yes Yes
Craig Thomson Chemist 70-72 Walm Lane 020 8459 0833 Yes Yes
Daily Mobility 299 Burnt Oak Broadway, Edgware HA8 5ED 020 8952 6698 Yes Yes
Fairview Pharmacy 295 Burnt Oak Broadway, Edgware HA8 5ED 020 8951 0542  Yes No
Hyperchem Pharmacy 34 Salusbury Road, London NW6 6NL 020 7328 9158 Yes No
Kubri Chemist 511 Kingsbury Road, Kinsbury NW9 9EG 020 8204 8731 Yes No
London Mobility Warehouse 333 Western Avenue, London W3 0RS 020 8752 3080 Yes Yes
Manage at Home Ltd Holmfield, Halifax HX2 9TN   0800 910 1864 Yes No
Medequip Unit 1, Aquarius Business Park, Priestly Way, Staples Corner NW2 7AN 020 8438 2920 Yes Yes
Millbrook Healthcare Ltd Barnsley S74 9NW 0845 051 0015 Yes No
Mobility World Ltd 78-80 Station Road, Harrow HA1 2RX 0843 208 4444 Yes Yes
Mullin and Sons Ltd 156 South Ealing Road, Ealing W5 4QL 020 8232 8745 Yes Yes
Peace Pharmacy 14 The Broadway, Wembley HA9 8JU 020 8904 2071 Yes No
Rushton Pharmacy 275-277 Preston Road, Harrow HA3 0PS 020 8904 6145 Yes No
S and S Pharmacy 40 Harrow Road, Wembley HA9 6PG 020 8902 1328 Yes No

Please note that Medequip are the contract provider for equipment delivery, maintenance and collection.

Unwanted mobility equipment

Medequip will collect unwanted items from your property for free. Find out more



If you are disabled you may need home improvements to make it easier for you to move about and use your home, and stay independent.

Some of theses adaptations could be structural changes to your property or something like replacing steps with a ramp or fitting a stair lift.

In certain circumstances we may be able to help:

  • your social care worker will explain this to you and assess you for this service
  • we will need to do a financial assessment in case you have to contribute to the cost of the adaptation

If you have complex needs, we may not be able to adapt your home. We would then talk to you about moving to a more suitable property or one that can be adapted to meet your needs.

Disabled facilities grant

You may qualify for a Disabled Facilities Grant (DFG) if you (or the person you care for) is disabled and adaptations and facilities are required to your home to help you continue to live there.  For example, the grant can be used to:

  • buy and install a stairlift
  • convert a downstairs room to a bathroom.

The availability of a Disabled Facilities Grant is dependent on an assessment by an occupational therapist.

Entitlement to a Disabled Facilities Grant is means tested according to government regulations, but they will not affect any benefits the person you are caring for, are getting.  

Small works grant

Who can apply

Small works grants (SWGs) are available to vulnerable people, who live on their own or with other vulnerable people.

Vulnerable people are:

  • people in receipt of pension credit
  • people who have been in receipt of income support for over a year and receive child benefit for one or more children aged 16 or under
  • people who are in receipt of income support and are disabled.

Disabled people are:

  • receiving severe disablement allowance
  • receiving disability living allowance of any sort
  • registered disabled.


SWGs are only for works that will deliver significant health gains.

The exception to this is for adaptations, or repairs to old adaptations, to benefit disabled people. These are eligible for SWGs irrespective of any entitlement to benefits.

A grant, or several grants, may total up to £5,000 in any three year period and are not repayable.

To apply for a SWG please contact the Private Housing Service on 020 8937 2384.



Waste collections

Assisted bin collections

If you are elderly or disabled you may qualify for an assisted collection if you can't put your bins out yourself. Find out more.

Household clinical waste collection

Includes the safe collection and disposal of items like hypodermic needles, incontinence pads and dialysis waste. Find out more.


The Harrow helpline alarm is a 24 hour service that provides security that is available in Brent.

The service is for anyone who feels unsafe in their home because they:

  • are old, frail, disabled, ill or live alone
  • has been a victim of a crime
  • is afraid of being burgled.

How the service works

The Harrow helpline alarm service works through an alarm unit connected to the telephone. To call for help, you can press the:

  • button on the alarm
  • pendant worn around your neck or wrist
  • button at your front doors.

Find out more and apply