Complaints

Make a complaint

If you are not satisfied with our service, find out how you can make a complaint.

Make a children's social care complaint

Find information on how to make a complaint about children's social care services.

Make an adult social care complaint

Find information on what to do if you have a concern or a complaint about Adult Social Services.

Make a complaint about a councillor

If you feel a councillor has breached the Brent Members’ Code of Conduct, find out how you can complain..

School complaints

If you want to complain about a school you should raise it directly with the school concerned.

Claims against us

If you believe we are responsible for any loss, damage, negligence, or hurt, find out how you can make a compensation claim.

Challenging a Penalty Charge Notice (parking ticket)

If you do not agree with a parking ticket you have been issued, you can make a penalty charge notice (PCN) appeal.

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