Complaints

Make a general complaint

If you are not satisfied with our service, find out how you can make a complaint.

Make a children's social care complaint

Find information on how to make a complaint about children's social care services.

Make an adult social care complaint

Find information on what to do if you have a concern or a complaint about Adult Social Services.

Make a complaint about a councillor

If you feel a councillor has breached the Brent Members’ Code of Conduct, find out how you can complain..

School complaints

If you want to complain about a school you should raise it directly with the school concerned.

Young people and complaints

Advice for young people if you have a complaint about your care service.

Claims against us

If you believe we are responsible for any loss, damage, negligence, or hurt, find out how you can make a compensation claim.

Challenging a Penalty Charge Notice (parking ticket)

If you do not agree with a parking ticket you have been issued, you can make a penalty charge notice (PCN) appeal.

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Updated: Mar 15, 2019, 04:53 PM