Complaints

If you are not satisfied with our service, find out how you can make a complaint.

Find information on how to make a complaint about children's social care services.

Find information on what to do if you have a concern or a complaint about Adult Social Services.

If you feel a councillor has breached the Brent Members’ Code of Conduct, find out how you can complain..

If you want to complain about a school you should raise it directly with the school concerned.

If you believe we are responsible for any loss, damage, negligence, or hurt, find out how you can make a compensation claim.

If you do not agree with a parking ticket you have been issued, you can make a penalty charge notice (PCN) appeal.