Complaints
Make a complaint
If you are not satisfied with our service, find out how you can make a complaint.
Make a young person or children's social care complaint
Find information on how to make a complaint about children's social care services.
Make an adult social care complaint
Find information on what to do if you have a concern or a complaint about Adult Social Services.
Make a complaint about a councillor
If you feel a councillor has breached the Brent Members’ Code of Conduct, find out how you can complain..
School complaints
If you want to complain about a school you should raise it directly with the school concerned.
Claims against us
If you believe we are responsible for any loss, damage, negligence, or hurt, find out how you can make a compensation claim.
Challenging a Penalty Charge Notice (parking ticket)
If you do not agree with a parking ticket you have been issued, you can make a penalty charge notice (PCN) appeal.
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