Brent Civic Centre
The Civic Centre will be closed for essential maintenance from 8pm on Friday 28 November until the end of Sunday. Normal opening hours will resume on Monday morning.
Complaints, compliments and feedback
Challenging a Penalty Charge Notice (parking ticket)
If you do not agree with a parking ticket you have been issued, you can make a Penalty Charge Notice (PCN) appeal
Report a problem
Before you make a formal complaint, you can get some issues dealt with quickly and easily by reporting the problem to the service directly.
Making a complaints
If you’d like to make a complaint about any of our services, please visit the appropriate page to share your concerns.
Make a complaint
If you are not satisfied with one of our services, find out how you can make a complaint
Complaints about Adult Social care
If you have a concern or a complaint about Adult Social Services, you can make a complaint
Complaints about children's services
Find information on how to make a complaint about children's social care services
Housing Management complaints
Find information on how to make a complaint if you are unhappy with a tenant or leasehold property or neighbourhood service.
School complaints
If you want to complain about a school you should raise it directly with the school concerned
Complaints against a councillor
If you feel a councillor has breached the Brent Members’ Code of Conduct, find out how you can complain